Terms of service

Soso Hairs

Thank you for shopping with Soso Hairs. Below is our shipping policy to ensure transparency and clarity.

Order Processing Time

  • Orders are processed within 2–5 business days

  • Processing time does not include weekends or holidays

  • Custom or special orders may require additional processing time

Shipping Time

Once shipped, estimated delivery times are:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 3–5 business days

Delivery times may vary based on location, carrier delays, or peak seasons.

Shipping Confirmation & Tracking

  • A tracking number will be emailed once your order ships

  • Please allow up to 24 hours for tracking updates to reflect

Shipping Address Accuracy

Customers are responsible for providing the correct shipping address.
Soso Hairs is not responsible for:

  • Incorrect addresses

  • Packages marked as delivered by the carrier

  • Delays caused by courier services

Lost or Stolen Packages

Once a package is marked as delivered, Soso Hairs is not responsible for loss or theft. Please contact the shipping carrier directly.

International Shipping (If Applicable)

  • Customers are responsible for customs duties, taxes, or fees

  • Delivery timelines may vary due to customs clearance